Austen Group Ltd was established in 2006 as Digital Frames Direct. Since then, we have significantly expanded our product range and evolved into a respected market leader across multiple product categories. Our products are designed and manufactured in high-quality factories around the world, allowing us to maintain excellent standards while remaining highly competitive.
At Austen Group, we pride ourselves on strong foresight and continuous development. Our range is constantly evolving to ensure we deliver some of the best products available in the UK market across a wide variety of sectors.
We are committed to providing outstanding service to all of our trade customers. When you open an account with Austen Group, you can expect a professional, reliable partnership and access to one of the largest and most diverse product ranges in the country. Our commitments to our trade customers include:
- A dedicated personal account manager with in-depth knowledge across all product ranges.
- Highly competitive pricing across our entire catalogue.
- Efficient, smooth ordering and fulfilment processes.
- No minimum order quantity or order value.
- Large volumes of stock available for next working day delivery, with frequent stock replenishment.
- Friendly and responsive customer service support.
- Significant savings available for bulk or frequent purchasing.
The majority of our stock is held at our Tetbury-based warehouse, where we maintain substantial inventory levels across all product ranges. This enables us to fulfil large trade orders with minimal lead times, a capability that has proven invaluable to many of our customers. Stock is replenished regularly to ensure strong availability, and we work with multiple courier partners who collect daily, allowing us to meet a wide range of delivery requirements reliably and efficiently.